General Information

Baby Sitting

Please contact your chosen hotel to arrange a baby-sitting service.

Contact Phone Numbers

Police – Emergency – 000
Police – General Assistance – 131 444

Toowoomba Hospital
280 Pechey St, Toowoomba QLD 4350 – (07) 4616 6000

St Vincent’s Private Hospital, Toowoomba
22-36 Scott St, Toowoomba QLD 4350 – (07) 4690 4000

Garden City Yellow Cabs – 13 19 24
Black and White Cabs – 133 222

Airporter Shuttle (The Airport Flyer) – 1300 304 350

Qantas – 13 13 13
Virgin Blue – 13 67 89
Jetstar – 13 15 38


Whilst we have endeavoured to ensure all information is accurate, all details provided are subject to change without notice



Dress throughout the conference is neat casual. Dress for each function is indicated in the function description.


The registration fees do not include insurance of any kind. Participants are advised to take out personal insurance, including cover for travel, accommodation and personal possessions. Neither the Organising Committee or Conference Design Pty Ltd covers individuals against the cancellations of bookings for any reason including cancellation or postponement of the conference or for theft or damage to belongings.

Name Badges

Name badges will be issued when registering at the conference. For security purposes the conference name badge must be worn at all times during the conference and social functions.


Parking, including wheelchair accessible parking, is available in a choice of three car parks to the right when driving up Neil Street. Neil Street is a one way street. There is also parking available on the corner of Julia and Hume Streets.

Parking after 5:00pm Monday to Friday, after 11.30am on Saturday and all day Sunday is free of charge.

There is also parking available at the Neil St Bus Interchange.

Please note, The Empire Theatre staff carpark on Julia street is for staff only. Cars which do not have an authorisation sticker will be towed.


Conference Design Pty Ltd will gather and record personal information necessary for your attendance at the Conference. Personal information will be gathered, stored and disseminated in accordance with the National Privacy Principles


The conference and social functions are non-smoking

Special Requirements

Please note any special requirements, for example dietary or mobility, when registering for the conference. All special requirements will be forwarded to the venue. For pre-arranged special dietary requirements please make yourself known to the waiting staff at all functions.


During the conference the daily mean maximum temperature is around 24°C and the mean minimum temperature overnight is around 11.5°C. We recommend you bring a warm clothing that can be layered including a jacket for the evenings.

International Delegates

Changing Money

International airports and major hotels provide money-changing facilities. Banks are generally open from Monday to Friday from 9.00am – 5.00pm. Automatic Teller Machines (ATMs) are widely available.

Credit Cards

Major credit cards, particularly VISA and Mastercards, are widely accepted.


All prices quoted are in Australian Dollars (AUD) and include GST.


Australian electricity supply is 240V, 50Hz. The connection for appliances is a flat 3-pin plug.


English is the official language of the Conference. Translation services are not provided.


All international delegates, apart from New Zealand citizens, must obtain a Visa or Electronic Travel Authority (ETA) before travelling to Australia. Please ensure you organise your documentation well in advance of travel.

More information:

The Tourist Refund Scheme (TRS)

The Tourist Refund Scheme (TRS) lets you claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) that you pay on certain goods you buy in Australia and then take out of Australia with you or in your checked luggage or carry-on bags.

More information: