Reporting and funding telehealth activity: A Queensland perspective

Stephanie Ferdinands1

1 Telehealth Support Unit, Queensland Health, Level 2, 15 Butterfield Street Herston 4006,


This presentation will outline: the current reporting requirements for telehealth activity in Queensland Health; the 2016-17 telehealth Key Performance Indicator; and the opportunities for funding telehealth activity provided for in the 2016-17 Queensland Activity Based Funding (ABF) model and associated 2016-17 Healthcare Purchasing Intention (HPI).

Accurate and timely reporting of telehealth activity has been essential in establishing the 2016-17 telehealth Key Performance Indicator, and in the development of telehealth specific funding localisations/ initiatives in the Queensland ABF model. Ultimately supporting the expansion of sustainable telehealth enabled services delivery models across the State.

Queensland Health has a range of established patient administration systems and two statistical data collections in place that facilitate the capture and reporting of telehealth activity data. The two statistical collections are: the Monthly Activity Collection (MAC) which enables the reporting of non-admitted patient telehealth service events and store-and-forward telehealth assessments; and the Queensland Hospital Admitted Patient Data Collection (QHAPDC) which enables the reporting of admitted patient telehealth events.

In 2016-17 the Queensland ABF Model continues to include a localisation to the National ABF model, providing opportunity for funding both the recipient-end and provider-end of in-scope telehealth non-admitted patient service events. Additionally, the 2016-17 HPI provides a payment for additional telehealth activity volumes (by provider or recipient) above the actual volumes for equivalent period in the previous year.  The 2016-17 HPI also provides a payment for in-scope admitted patient telehealth events, in-scope store and forward telehealth assessments and in-scope emergency department telehealth events.